Our professional and experienced R&D team strives to develop superb performance in all our products. We work to deliver the most reliable and most compatible products that offer ultimate fun and the best value to all our end users.
Innovative technology and reliable quality is the heart of Savox. With rigid commitment to innovation and quality, Savox has launched first-in-the-world 12 bit 4096 resolution digital servos comprising coreless motors and titanium alloy gears.
Here at Savox, each individual product is checked and tested through a series of strict and accurate quality control processes in cutting edge facilities by highly trained engineers.
We believe our customers deserve the very best products.
Returns / Exhanges - Purchases made directly from the SavoxUSA.com website may be returned/exchanged within 30 days of purchase, however the product must be unopened from its original packaging. Once the factory seal has been broken, a servo cannot be returned or exchanged.
Warranty Information - We strive to deliver a high quality product and work continuously to make every product free from defects. We offer a one-year manufacturers warranty on all our servos and we stand by our product. If for some reason you feel you have a warranty situation, please contact our warranty department via the email address below and we will be happy to assist you. Please include a detailed description of the problem you are having and we will promptly return your email.
Warranty does not cover issues due to misuse, negligence, or normal wear and tear. Impact related damage is not covered under warranty. Any modifications such as welding of wires also voids warranty. Stripped gear sets are not covered by warranty however servos may be sent into SavoxUSA for repair (all costs incurred will be covered by customer including retail price for gear sets, shipping, and nominal fees for time and labor). Again, if you have any questions about warranty situations, please feel free to contact us.
Warranty Information Outrunner Brushless Motors - Brushless motors are covered by a 1 year manufacturer warranty from the date of purchase against defects in material and workmanship. **Bearings are not covered under the warranty, nor is any subsequent damage caused to the motor by bearing failure. Bearings are considered to be a normal wear and tear item, and should be maintained and changed periodically. The warranty does not apply to improperly installed, handled, abused, or impact related damage. Any unit which has been repaired or modified by an unauthorized person/party will not be covered under the warranty.
***Please include a copy of your sales receipt with the RMA Form. Email receipt from online purchases are OK. Point of Purchase, Date of purchase and SKU of the servo are required on the receipt and must be legible. Only purchases made through authorized Savox Dealers in North America are eligible for warranty from SavoxUSA.Attention International Customers outside Canada, Mexico and USA - If you have purchased Savox Servos from an authorized dealer in your country outside of North America, please submit all warranty and customer service questions to firstname.lastname@example.org
To contact us in North America (Canada, US & Mexico) please direct questions to the appropriate department at:
Sponsorship / Promo inquiries
call us at 1-855-76SAVOX
Business Hours: Monday - Friday 8:00 am to 5:00 pm Mountain TimeDealers
call our partners at HRP Distributing at 1-800-622-7223
2371 South 3600 West
West Valley City, Utah 84119